Privacy Policy for DSM Services (London) Ltd

DSM Services (London) Ltd (company number 10043280) (“DSM”, “we”, “us” or “our”) is committed to protecting the privacy of our candidates, clients and users of our website. We want to provide a safe and secure user experience. We will ensure that the information you submit to us, or which we collect, via various channels (including our website, through written correspondence), is only used for the purposes set out in this policy.

Through this Privacy Policy we aim to inform you about the types of personal data we collect from candidates, the purposes for which we use the data and the ways in which the data is handled. We also aim to satisfy the obligation of transparency under the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing GDPR.

The Information We Collect

We will collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information from your Curriculum Vitae (“CV”). On occasion this will also include sensitive personal information such as details of criminal convictions and ethnic origin. When we receive your details and CV electronically, this may be through a direct application on our website or an application that you have made through a third party job board.

We will likely obtain further personal information about you during the course of our relationship with you. This information may be obtained from you directly or from third parties, such as organisations to whom we have provided your CV and who have engaged with you as part of a job application.

How We Use Your Personal Information

We will hold, use and disclose your personal information, for our legitimate business purposes including:

  1. to provide our services to you;
  2. to maintain our business relationship, where you are a user of our website, a client or candidate;
  3. to enable you to submit your CV for general applications, to apply for specific jobs or to subscribe to our job alerts;
  4. to match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients in order to apply for jobs;
  5. to retain your details and notify you about future job opportunities other than the specific role for which you have contacted us;
  6. to answer your enquiries;
  7. to direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Before we do so, you will be given an option to opt-out of such communications;
  8. to fulfil contractual obligations with our clients;
  9. to release personal information to regulatory or law enforcement agencies, if we are required or permitted to do so.

The Legal Basis for Processing Your Personal Information

Under GDPR, the main grounds that we rely upon in order to process personal information of clients and candidates are the following:

  • Necessary for entering into, or performing, a contract – in order to perform obligations that we undertake in providing a service to you, or in order to take steps at your request to enter into a contract with us, it will be necessary for us to process your personal data;
  • Necessary for compliance with a legal obligation – we are subject to certain legal requirements which may require us to process your personal data;
  • Necessary for the purposes of legitimate interests – either we, or a third party, will need to process your personal data for the purposes of our (or a third party’s) legitimate interests;
  • Consent – in some circumstances, we may ask for your consent to process your personal data in a particular way.

How We Share Your Personal Information

In certain circumstances we will share your personal information with other parties, including:

  • Clients – we disclose your personal information to clients who have vacancies for jobs in which you are interested.
  • Trusted Third Parties – such as employment reference checking services, qualification checking services, criminal reference checking services, and IT service providers.
  • Regulatory and Law Enforcement Agencies – if we receive a request from a regulatory body or law enforcement agency, and if permitted under GDPR and other laws, we may disclose certain personal information.
  • New Business Owners – if we or our business merges with or is acquired by another business or company, we will share your personal information with the new owners.

How Long We Will Hold Your Information

The length of time we will hold or store your personal information for will depend on the services we perform for you and for how long you require these. We conduct regular data-cleansing and updating exercises with our candidates to ensure that the data that we hold is accurate and that we are not holding data for too long.

Your Rights

You have certain rights in relation to personal information we hold about you:

  • Right of Access – you have the right at any time to ask us for a copy of the personal information about you that we hold.
  • Right of Correction or Completion – if personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified.
  • Right of Erasure – in certain circumstances, you have the right to request that personal information we hold about you is erased.
  • Right to Object to or Restrict Processing – in certain circumstances, you have the right to object to our processing of your personal information.
  • Right of Data Portability – in certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine-readable format.

Use of Cookies

Like most websites, when you visit our site we place cookies on your computer or other device. These cookies are used to enable the website’s functionality, improve the user experience and help us to optimise our website and measure traffic.

Complaints

If you are unhappy about our use of your personal information, you can contact us using the details in the contact section below. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office:

  • Telephone: 0303 123 1113
  • Website: https://ico.org.uk/concerns/
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Other Websites

Please note that clicking on links on our website can result in your browser accessing a third party website, where data privacy practices are different to that of DSM. We are not responsible for information that is submitted to or collected by these third parties and you should consult their privacy policies.

Changes to Our Privacy Policy

This privacy policy can be changed by DSM at any time. If we change our privacy policy in the future, we will advise you of material changes by email, where you have provided us with your email address.

Equal Opportunities

DSM is an equal opportunities employer and a company committed to diversity. All job applicants and members of staff will receive equal treatment and we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.

Contact

If you have any enquiries or would like to contact us about our processing of your personal information, please contact us at:

DSM Recruitment Services
Unit 4 York House
Langston Road
Loughton, Essex
IG10 3TQ
Email: info@dsmrec.com
Phone: 0203 6406 444

This Privacy Policy was last updated in 2024.